Campus Ops & Merchandise Store Assistant Intern

Job Title: Campus Ops & Merchandise Store Assistant (Intern)

Location: Campus Merchandise Store (Butaro Campus)

Reports To: Campus office attendant

Job Summary

The Merchandise Store Intern will support the daily operations of the campus merchandise store. This includes assisting customers, processing sales transactions, maintaining inventory records, and ensuring the store remains organized and presentable, and working closely with the warehouse team in campus supply distribution and support, ensuring both campus stores are meeting the needs. The role is suited for a proactive and reliable individual who is interested in gaining practical retail and customer service experience.

Key Responsibilities

       Process sales transactions accurately using the POS system (cash, card, and mobile payments)

       Record and track daily sales, reporting any discrepancies when necessary

       Restock merchandise and ensure displays are well-organized and visually appealing

       Monitor inventory levels and notify the supervisor when stock is low

       Greet and assist customers in a professional and friendly manner

       Ensure all products are properly priced and labelled

       Always maintain cleanliness and organization within the store

       Assist with receiving, unpacking, and arranging new stock deliveries

       Support ongoing promotions and sales activities

       Provide accurate product information to customers as needed

       Adhere to store policies and procedures, particularly regarding cash handling and inventory management

       Weekly and Monthly reports for the sales and inventory of the store

       Support warehouse team in campus supply distribution

       Support the campus operations in class set up and ensuring classes are clean and well set in the morning

Skills and Qualifications

      Good communication and interpersonal skills

      Strong customer service orientation

      Basic numerical skills and attention to detail

      Ability to work independently and collaboratively

      Strong digital literacy skills in both desktop and mobile usage

      Knowledge of Microsoft Suite or Google Workspace specifically Word/Docs, Excel/Sheets, PowerPoint/Slides and Email for productivity and reporting

      Good knowledge of Excel or POS systems is an added advantage

      High level of integrity and responsibility when handling cash and stock

      Fresh undergraduate

Working Conditions

       Flexible working hours, including weekends or campus events if required

       Fast-paced retail environment with regular customer interaction

Key Performance Indicators (KPIs)

       Accurate and efficient handling of sales transactions

       Positive customer interactions and service delivery

       Well-maintained store environment (clean, organized, and stocked)

       Proper tracking and management of inventory with minimal errors

How to Apply

Applicants should provide: (1) curriculum vitae, (2) degree, (3) a cover letter describing your interest in UGHE and relevant experience. Please upload these under the ‘Additional Files’ tab on the application page.

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Organizational Profile

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse, and Sexual Harassment

At UGHE, we are committed to ensuring that those who benefit from our work—including community members—as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.