Director of Programs

Job Title: Director of Programs

Work Location: Port-au-Prince, Haiti

Reports to: WR Haiti Country Director

Department/Unit: International Programs

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY

World Relief Corporation has been working in Haiti since 1993, and current programs include Food Security and Food Assistance, Agriculture and Livelihoods, Protection and SGBV, Peacebuilding, youth Economic Empowerment and integrated “Integral Mission” programs with churches and church networks. Programs aim to provide relief and recovery to conflict-affected populations, as well as to increase capacities of local populations. The purpose of the Director of Programs (DoP) position is to work alongside the Country Director in providing strategic leadership to the Country Office Teams, and to actively participate in the Senior Leadership and Management Team decision-making process. The DoP will play a key role in external representation and networking with donors, other INGO key government departments and line ministries, and collaborate with internal support departments (Finance, HR, logistics, procurement). This role will seek to fulfill the Mission Statement of World Relief in Haiti.

ROLES & RESPONSIBILITIES

Leadership

• Leads in various needs assessment and propose WR Haiti’s sectoral engagement in the country. The country office sectoral engagement proposal needs to take in to account, donor priorities, WR home office technical capacity and consider need assessment findings in the intervention areas.
• Actively participate and contribute to the development of WR Haiti Country Office strategy and its rollout.
• Oversee the development, implementation, monitoring and evaluation of country office programs and projects, and ensure that they are in line with the Country Office program strategy and donor requirements.
• Ensure that proper monitoring and evaluation systems are in place to demonstrate impact and that Monitoring, Evaluation, Accountability and Learning (MEAL) techniques are used to promote improved programming and learning.
• Contribute and support the development of proposals and quality reports for the respective projects.
• Support field offices in all aspects of finance, administrative, human resource and logistics management, ensuring knowledge of and adherence to applicable operational systems, donor requirements and country program strategy.
• Supervise and encourage sector leads, and MEAL focal person in their leadership and management of program staff directly under them.
• Assist sector leads in monitoring program activities against program budgets, and act as a liaison between Program Managers and the other Departments.
• Travel to the field as needed to supervise and review project/program progress quality and/or results, as well as security issues affecting programmatic implementation and staff safety
• Actively involved in partners mapping and establish strong relationship that can bring in additional:
  • resource mobilization capacity to the country office.
  • Deputize for the Country Director in her/his absence;
  • Actively participate and contribute to the fulfillment of the WR Haiti Country Office strategy;
  • Conduct regular analysis of the Country Office contingency planning and capacity to scale up and respond to significant emergency needs;
  • Facilitate the development and regular updating of appropriate emergency preparedness and response plans, and ensure the integration of disaster risk into WR Haiti programs;
  • Work closely with the Country Director managing the field security plan and plan staff evacuations when needed;
• Work with the Country Director to oversee the development and implementation of a Country Office advocacy agenda that supports Country Office programs.
• Support WR- Haiti legal compliance issues, including facilitation of visas for visitors.

Programs & Operations Management

• Support Finance and Operation Director to ensure the proper implementation of performance management system;
• Support in any required audits, both internal and external;
• Implement and maintain Complaints and Feedback Mechanisms processes;
• Implement policies, procedures, guidelines, and manuals to enhance the smooth running of the program through standardized procedures and improved support;
• Ensure that qualified staff and appropriate systems are in place to properly manage WR Haiti programs/projects;
• Support in job description and performance development, regular feedback, mid-term reviews and annual performance appraisals.
• Provide policy advice and support to the Country Director.
  • Write program reports and/or supervise staff tasked with report writing to ensure for high-quality language, content, and data;
  • Supervise MEAL teams to ensure data control, and provide guidance/training where appropriate;
  • Provide management expertise and leadership to WR Haiti team and create a work environment that promotes excellence.

Strategy, External Networking & Business Development

• Liaise with international donors and actively represent WR Haiti at relevant forums, clusters and meetings with government officials, contractors, and other NGOs;
• Proactively establish external relationships and partnerships for the purpose of prepositioning WR Haiti’s strategic vision and programming principles;
• Develop and write concept notes and proposals with current and new donors/partners, requesting support from Home Office as appropriate;
• Attend local and regional conferences on behalf of WR Haiti as requested;
• Edit communications to ensure quality of outgoing documents, which may include social media output, programmatic overviews and capacity statements.
• Team Spiritual Life · Reflect the Christian spiritual values of WR Haiti with team members, local staff, program participants, and external contacts;
• Fully contribute to the rich spiritual life of the WR Haiti team, including team devotions, prayer times, words of encouragement, and integrity in all programmatic aspects.

Other

• This job description covers the main tasks that are anticipated. Other tasks may be assigned by the Haiti Country Director as needed.
• This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.

JOB REQUIREMENTS

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Master’s Degree from an accredited university in a relevant field, and at least 7 years’ experience at the level of a program manager with responsibility for multi-sector integrated relief and development program with an international NGO is desired;
• Fluency in written and spoken French and English is mandatory; knowledge of Creole is desirable;
• Demonstrated results in obtaining and maintaining high-level donor funding through following the humanitarian proposal development process;
• Excellent organization, communication, public relations, and interpersonal skills;
• Ability to travel for up to 40% of the time;
• Familiarity with Microsoft Word, AI, Excel, PowerPoint other computer programs.

PREFERRED QUALIFICATIONS

• Familiarity and experience working with different donors including USAID/DoS, UN agencies, EU/ECHO, GAC and other multilateral and bilateral donors;
• Previous experience working in conflict/transition and/or humanitarian crisis environments, preferably Haiti, and proven experience in supervising complex, high-speed, and challenging field operations in developing countries;
• Demonstrated experience and knowledge in establishing systems and overseeing project start-up and expansions, manages growth under limited time constraints as well as has been involved in program start-up and close-out;
• Strong skills in managing and unifying a diverse team, including hiring, supervising, and training staff;
• Experience with operations, such as logistics and procurement systems and HR management;
• Financial management experience, including budgeting, and financial management (tracking, reporting, and accounting);
• Understanding of MEAL and data collection principles;
• Strong analytical capacity.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
• The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT

• Extended periods of time may be required for computer work, reading from a screen, data entry, utilizing office equipment such as copiers and fax machines, as well as participation in phone or online meetings.
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation.

All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.