HR Associate (Staff Development and Learning)

Position Title: HR Associate (Staff Development and Learning)

Reference Code: VN 098/2026

Job classification: General Service Staff

Duty station: Global Shared Services Centre (GSSC)

Type of Appointment: One year fixed-term with possibility of extension

Salary: Php 876,102.00 per annum net of taxes

Context

Within the Integrated Talent Management Division (ITMD) and under the Department of Human Resources (DHR), the Staff Development and Learning (SDL) unit is responsible for the development, implementation and management of programmes and initiatives established in line with the learning and professional development needs of the International Organization for Migration (IOM) staff members.
Under overall supervision of the Human Resources Officer in Valencia and the direct supervision of the National HR Officer in Manila, the Human Resources Associate – Staff Development and Learning (SDL) will be responsible and accountable for the administration of SDL’s ticketing system, learning platforms, digital learning tools, and study leave.

Required Qualifications and Experience

Education

• Bachelor’s degree in Information and Communications Technology, Information Management, Human Resources, Business Administration or a related field from an accredited academic institution with three (3) years of relevant professional experience; or
• High School diploma with five (5) years of relevant professional experience;
• Certification on Oracle, LMS, statistics, monitoring and evaluation, or data management/data
  visualisation is an advantage.
• Other diploma or training certification, an advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• A minimum of two years’ experience in learning management system administration, including
  reporting experience;
• A minimum of two years’ experience in using a ticketing system, preferred;
• Relevant work experience in marketing or promotional campaign;
• Experience in HR, learning and development, and/or career support;
• Experience in training facilitation, both face-to-face and virtual; and,
• Experience in project management, monitoring and reporting, preferred.

SKILLS

• Familiarity with the UN system and working experience in an international organisation;
• Demonstrated skills in the administration of a ticketing system and/or learning management system
• Demonstrated skills in providing client support;
• High proficiency in the use of the MS Office suite, specifically Teams, Forms, SharePoint, Word and Excel (pivot, charts, slicers, conditional formatting and formulas);
• Ability to work independently with limited supervision, can think out of the box solutions, and
  manage multiple projects simultaneously;
• Ability to build strong working relationships with partners and internal clients globally;
• Possess high level of flexibility and adaptability to change; and,
• Intercultural awareness skills.