HR Officer – Damascus (Readvertised)

VACANCY REFERENCE: HR Officer - HR-071

JOB PURPOSE:

The HR Officer – Damascus Office is responsible for leading and overseeing the implementation of human resources functions to ensure efficient, compliant, and high-quality HR operations. The role provides technical guidance, supervises HR processes, and supports strategic HR initiatives in alignment with Islamic Relief policies and Syrian labor regulations. The HR Officer plays a critical role in strengthening HR systems, enhancing staff engagement, ensuring compliance, and supporting management in decision-making.

Functional Responsibilities & Tasks

1. Recruitment & Talent Acquisition

• Lead the full recruitment cycle from workforce planning to onboarding.
• Ensure vacancy announcements and recruitment processes are transparent, merit-based, and aligned with organizational standards and Islamic Relief Syria policies.
• Supervise screening, shortlisting, interviews, and participate in selection processes.
• Conduct background checks and provide guidance to hiring managers on best practices.

2. Contracts & HR Administration

• Oversee preparation and validation of contracts, offers, and HR documentation.
• Ensure personnel records and HR systems are accurate, updated, and securely maintained.
• Monitor contract status and advise on renewals and amendments.
• Ensure compliance with internal policies, audit requirements, and Syrian legal regulations.

3. Onboarding & Staff Development

• Lead staff induction and orientation programs to ensure smooth integration.
• Identify development needs and coordinate training and capacity-building initiatives.
• Facilitate internal and external learning opportunities and evaluate training effectiveness.

4. Payroll, Benefits & Attendance

• Oversee payroll processing and ensure accuracy and timeliness in coordination with finance.
• Monitor attendance, timesheets, and leave balances.
• Ensure proper staff allocation across projects and accurate cost distribution.
• Ensure implementation of benefits and allowances in line with policies.

5. Performance Management & Organizational Development

• Lead performance management processes (probation, mid-year, and annual reviews).
• Ensure fairness and consistency in evaluations.
• Support managers in addressing performance issues and improvement planning.
• Contribute to job description reviews and organizational development initiatives.

6. Employee Relations & Staff Welfare

• Act as focal point for employee relations and conflict resolution.
• Support disciplinary and grievance processes in line with policies.
• Promote staff engagement and a positive work environment.

7. Separation & Exit Management

• Oversee resignation, termination, and end-of-service processes.
• Ensure proper handovers and conduct exit interviews.
• Analyze exit trends and provide recommendations to management.

8. Compliance, Policy & HR Strategy

• Ensure compliance with Syrian labor law, internal policies, and donor requirements.
• Coordinate with auditors, legal advisors, and external stakeholders.
• Support development and implementation of HR policies and procedures.
• Contribute to HR planning and provide reports and data-driven insights.
• Ensure adherence to Code of Conduct, safeguarding, and PSEA principles.

Knowledge, Experience, and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 4 years of HR experience, preferably within NGOs/INGOs, with proven experience in Syria.
• Strong knowledge of Syrian labor law, HR regulations, and administrative procedures in Syria.
• Demonstrated experience in recruitment, payroll, personnel administration, and performance management.
• Experience working with auditors, legal advisors, and compliance requirements.
• Experience in project-based HR management and staff cost allocation.
• Experience in training coordination and staff development.
• Strong understanding of employee relations, disciplinary procedures, and grievance handling.
• Knowledge of safeguarding, GBV, and PSEA principles.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work under pressure and in a multicultural environment.

Language

• Fluency in English and Arabic (written and spoken) is required.

IT skills

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Good command of HR systems and digital tools is an advantage.