ICLA Technical Officer North-East Ukraine Kharkiv

Norwegian Refugee Council (NRC) · INGO

Programme & Project Management
Protection & Human Rights
Kharkiv, Ukraine
Professional · Full time

Closes in 10 days — 15 Nov 2026

The Information, Counselling and Legal Assistance (ICLA) Technical Officer will be responsible for the day-to-day implementation of ICLA activities, community outreach and provision of legal services on legal identity, internally displaced persons registration, housing, land and property rights in particular with regards to Real Estate, Construction and Land Law - and to ensure synergies with other NRC Core Competencies and access to services. The ICLA Technical Officer will also conduct capacity building activities at internal and external level, and conduct legal monitoring, research, analysis and reporting.

Generic responsibilities:

1.    Ensure compliance with NRC policies, guidelines, standards and donor requirements
2.    Ensure adherence to ICLA strategy, tools, handbooks, guidelines and standards
3.    Implement legal activities according to the established plan of action
4.    Promote and share ideas for technical improvement and further program development
5.    Ensure that projects target project participants most in need, and explore and assess new and better ways to assist
6.    Contribute to the identification of legal protection needs to inform programming and advocacy

7. Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the functions policies and procedures.

Specific responsibilities:

1.    Conduct outreach activities to identify key locations for legal aid delivery
2.    Organise and conduct individual / group information sessions
3.    Provide individual and tailored legal counselling
4.    Provide legal assistance and representation for selected cases, according to ICLA criteria
5.    Ensure effective and appropriate legal case management and quality of legal aid provision
6.    Provide services in person or through remote modalities
7.    Conduct housing, land and property due diligence activities in close coordination with the NRC Shelter programme
8.    Ensure safe identification and referral of persons in need of a specific service
9.    Develop informational, educational and training materials on legal protection issues
10.    Prepare, organise and facilitate capacity building activities
11.    Participate in needs assessments and feasibility studies, conduct analysis of legal protection trends and propose adaptation of the response
12.    Conduct legal research and analysis
13.    Provide inputs to legal and advocacy documents (i.e briefing notes, case studies)
14.    Contribute to the development of tools and procedures
15.    Contribute to strengthening the local capacities of partners and key stakeholders
16.    Coordinate activities with other NRC programmes
17.    Coordinate activities with local authorities, NGOs, UN Agencies and other actors regarding legal aid provision
18.    Conduct data entry and proper filing of documents related to ICLA activities (i.e client files, intake forms and other tools) according to NRC internal procedures
19.    Assist with administrative/logistics/finance tasks whenever required
20.    Prepare weekly and monthly plans and reports, upon agreement with line manager
21.    Perform any other tasks as requested by ICLA Project Coordinator /Project Manager.

Generic professional competencies:

• Master’s degree in Law
• Minimum 2 years of relevant work experience

•    Experience working in similar roles in humanitarian/recovery context
•    Previous experience from working in complex and volatile contexts
•    Documented results related to the position’s responsibilities
•    A valid license to practice law is considered an asset.

Context related skills, knowledge and experience:

•    Good knowledge of the context in Ukraine
•    Experience of providing information, counselling and legal assistance / representation services
•    Experience of community sensitisation
•    Experience in real estate, construction and land law (real estate acquisition, maintenance, use and transfer, drafting and negotiating sale-purchase/transfer/leasing agreements, real estate development)
•    Experience of working in the field with displaced and/or vulnerable groups and communities
•    Knowledge of the software programs (MS Word, Excel, PowerPoint)
•    English knowledge is an asset

Behavioural competencies:

•    Handling insecure environments
•    Working with people
•    Coping with change
•    Planning and delivering results
•    Communicating with impact and respect
•    Analyzing

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Not the right fit? Search all jobs.

Free job alerts

Get new UN & NGO jobs by email.

Fresh vacancies from across the UN system, development banks, EU institutions and INGOs — straight to your inbox. Free, no account, unsubscribe anytime.