Loan Officer (Aleppo)

Title: Loan Officer

Reports to: Loan coordinator

Location: Aleppo, Syria

Type: Full-time Project

Position Description

The Loan Officer will oversee the design and evolution of financial products for the project. He/she will provide support to the structuring study consultant, acting as a liaison between potential customers, partners and NEF, and implementing the structuring study recommendations throughout the course of the project.

Responsibilities:

• Review and verify all loan applications to ensure completeness and accuracy.
• Prepare and share the list of applicants and planned visits with Field Associates in alignment with the workplan.
• Develop detailed visits workplans jointly with Field Associates, the Center Manager, and the Loan Coordinator based on the lists shared on the Loan Management System (LMS).
• Conduct social verifications in coordination with Field Associates to validate applicant information.
• Supervise and participate in site monitoring visits with Field Associates during client registration (CR) and loan collection visits.
• Monitor overdue borrowers, ensure timely follow-up, and report updates to the line supervisor.
• Provide technical and behavioral guidance to Field Associates regarding visit protocols and data collection for client registration.
• Maintain regular communication with borrowers/beneficiaries to provide updates, guidance, and support.
• Ensure full adherence to credit policies, Standard Operating Procedures (SOPs), and compliance requirements.
• Assess applicants’ financial eligibility and loan feasibility in collaboration with the loan coordinator.
• Oversee follow-up visits and restructuring of loans for borrowers when required.
• Ensure all lending activities comply with internal policies, donor requirements, and local laws and regulations.
• Perform any other duties assigned by the loan coordinator, Credit Team or management

Qualifications and Requirements

• Bachelor’s degree in finance, Economics, Business Administration, or a related field.
• Minimum of 3 years of experience in loan processing, credit management, financial product development, or loan review.
• Solid understanding of direct and indirect lending practices, credit assessment, and loan documentation procedures.
• Knowledge of financial compliance regulations and risk management standards.
• Familiarity with loan management systems
• Proficiency in Microsoft Office applications and relevant financial software.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work effectively under pressure and travel frequently to field locations.