PHC Director

Who we are?

IDA is an international independent non-governmental organization providing medical and humanitarian assistance to people affected by conflicts, natural disasters and epidemics regardless of race, religion, gender or political affiliation.
IDA was founded in 2012 by Syrian doctors from Aleppo in response to the healthcare and humanitarian crisis in Syria.

IDA Syria is the main healthcare provider in the Northern Aleppo/Syria area, working closely with 500,000 IDPs and 700,000 host community through 20 healthcare facility and other health and nutrition projects

During last year, IDA has provided 1.2 million services in Heath, Nutrition, WaSH and Camp Management

Location: Syria - Aleppo -

Main Duties and Responsibilities:

Manage and supervise the administrative staff, including hiring, training, and performance evaluations.
Develop and implement administrative policies, procedures, and systems to optimize operational efficiency and effectiveness.
Oversee the day-to-day administrative operations, including patient registration, scheduling, billing, and record-keeping.
Ensure compliance with relevant healthcare regulations, standards, and guidelines.
Coordinate and collaborate with other departments, such as medical, nursing, and finance, to streamline processes and enhance interdisciplinary communication.
Monitor and maintain office supplies, equipment, and inventory to support uninterrupted operations.
Implement quality improvement initiatives to enhance the delivery of administrative services.
Resolve administrative issues and concerns raised by staff, patients, or external parties in a timely and professional manner.
Maintain confidentiality of sensitive information and adhere to data protection and privacy regulations.
Stay updated with industry trends, best practices, and technological advancements in healthcare administration.
Prepare reports, analyze data, and present findings to senior management.

-Strictly adhere to humanitarian and protection principles and standards, as well as organizational policies including the Code of Conduct, Prevention of Sexual Exploitation and Abuse (PSEA) and Child Protection

Required Qualifications:

Bachelor's degree in healthcare administration, business administration, or related field.
Minimum 3 years of work experience in healthcare center management.
Strong knowledge of healthcare regulations, compliance standards and medical terminology.
Excellent leadership and management skills with the ability to motivate and develop a diverse team.
Exceptional organizational and multi-tasking abilities to handle various responsibilities simultaneously.
Effective communication skills, both verbal and written, with the ability to interact with staff, patients and external stakeholders.
Proficient in computer skills, including experience with healthcare information systems and office productivity software.
Attention to detail and commitment to maintaining high standards of accuracy and quality.
Problem-solving and decision-making skills to address complex administrative challenges.
Flexibility and adaptability to thrive in a dynamic healthcare environment

Independent Doctors Association does not tolerate sexual exploitation and abuse, and committed to acting professionally and ethically.
Independent Doctors Association is zero tolerable with any SEA case, IDA is creating the best environment to make sure that all staff have understood SEA and how to report in case there is any suspected case