Program and Reporting coordinator – Geneva, Switzerland

Department: Operations

Duty Station: Geneva

Contract Type: Full-time (100%)

Direct report: Deputy Director of Operations for Programme and Development

Grade: Coordinator

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups and De Facto and/or Provisional Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Why this role?

Under the direct supervision of Deputy Director of Operations for Programme and Development, the Program and Reporting Coordinator is responsible for the overall coordination of two global projects on protection of civilians and humanitarian engagement with armed groups and De facto and/or Provisional authorities. The overall activities are planning, coordination, and supporting the implementation of project activities; internal and external communications; managing partnerships with project stakeholders; and monitoring financial and compliance obligations for the project. The position holder is responsible for producing high-quality reporting on deliverables and further development and advancement of the projects.

Work Relations

The Program and Reporting Coordinator will work under the direct supervision of the Deputy Director of Operations for Programme and Development and will collaborate closely with Programme teams and country missions, as well as Policy, Research and Legal (PRL), MEAL and Donor Relations Units at HQ. The incumbent will also work closely with financial controllers and project focal points across HQ and country missions to ensure effective project planning, implementation, monitoring and reporting.

Duties and Responsabilities

Multi country Project coordination

• Project planning of two global projects with all relevant missions and units to ensure efficient running of multi country porjects in alignment with defined timelines.
• Ensure coordination of projects with team members located in HQ and country missions to keep work and information flow on track.
• In coordination with focal points of the project, oversee HQ level administrative tasks associated with project.
• Organize and manage regular project meetings and enhance collaborations across various components of global projects.

Project implementation

• Support the Deputy Director of Operations for Programme and Development to monitor the progress of the project implementation, including from a financial perspective.
• In coordination with focal points, ensure implementation plans of the project are in place and all deliverables are monitored and reported on time.
• Coordinate with program, PRL and MEAL units and ensure programmatic methodolgies and guidelines are developed in alignment with Project Cycle Management (PCM) handbook.

Project reporting, development and compliance

• Ensure timely delivery of project outputs, monitor progress against indicators, and adjust plans as needed in coordination with the focal points.
• Compiling of information and impact stories required for drafting of the reports.
• Draft clear and impactful donor reports, ensuring quality and timeliness.
• Act as a focal point for internal and external communication regarding the projects, tailoring messaging to diverse audiences.
• In coordination with program team and Donor Relations unit, take lead in the development of proposals to ensure long term continuation of the projects.

Financial Compliance and Management

• Monitor and track projects budget in coordiantion with financial controllers and ensure financial resources are aligned with planned activities and donor requirements.
• Oversee compliance with Geneva Call policies, donor agreements, and legal obligations.
• In coordination with focal points, analyse potential risk and mitigation measures throughout project implementation.

Requirements

Education (Essential)

• Bachelor’s or Master’s degree in international relations, international development or a related field.

Education (Desirable)

• Recognised project management certification, such as PRINCE2, PMP, CAPM or IPMA.
• Additional training in Project Cycle Management, MEAL or donor compliance.

Experience (Essential)

• 10+ years of experience of experience in project management, including at least 2 years in an HQ setting.
• Proven experience in coordinating and managing global or multi-country projects.
• Strong understanding and practical experience of Project Cycle Management (PCM) processes and tools.
• Demonstrated experience in project administration, implementation, monitoring and coordination across different teams and locations.

Experience (Desirable)

• Previous experience in capacity building of partners on project deliverables.
• Experience working in an international humanitarian organisation or NGO.
• Previous experience in proposal development and resource mobilisation.
• Experience working with institutional donors and managing donor-funded projects.

Job related competencies (Essential)

• Strong financial literacy, including project budget planning, monitoring and management.
• Strong drafting and reporting skills, particularly in preparing high-quality donor reports.
• Strong IT skills and ability to use project management tools.
• Ability to integrate gender and intersectional perspectives into project design and implementation.
• Strong written and verbal communication skills, including the ability to represent the organisation externally and tailor communications to different audiences.

Organisational Competencies

• Strong leadership and people management skills.
• Ability to build and maintain trusting and collaborative relationships.
• Ability to promote teamwork and effective collaboration across departments.
• Commitment to fostering an inclusive, respectful and safe working environment.
• Ability to demonstrate accountability, sound judgement and alignment with Geneva Call’s organisational values.

Language (Essential)

• Fluency in English and French both spoken and written.

Language (Desirable)

• Knowledge of Spanish, Arabic, or any other language relevant to Geneva Call’s operations is an advantage.

Why join Geneva Call?

Geneva Call brings together people of diverse nationalities, cultures, languages and perspectives, fostering an inclusive working environment for all staff.

As Program and Reporting Coordinator, you will play a key role in coordinating and advancing global projects, working across HQ and country missions to ensure effective implementation, meaningful results and strong partnerships. This is an opportunity to contribute to impactful humanitarian initiatives while collaborating with diverse teams and stakeholders in an international and multicultural environment.