E T Consultant - Product Adoption

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives.

For more information, visit https://www.worldbank.org/en/who-we-are/ibrd ITS Vice Presidency Context The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9 v=VTFGffa1Y7w Department Context ITS Operations and Country Engagement Department (ITSOE) delivers innovative products and services to frontline staff working on over 6,000 projects throughout every Region and Global Practice.

Our teams support and enable Bank priorities, boost operations efficiency and effectiveness, and facilitate Operational knowledge discovery. Our delivery model leverages global expertise, design and architecture, leading technology, and robust processes to deliver business solutions that ensure value for money. Unit Context The ITS Country Engagement unit (ITSCE) delivers digital support for global and country-specific products, supports systems aligned with the new Country Engagement model, and provides geospatial solutions to improve spatial visibility and impact tracking.

It also drives the delivery of AI-powered business solutions to support business priorities and accelerate data-driven decision-making across the institution. The unit’s geospatial portfolio supports operational teams in applying location-based insights, mapping, imagery, and related digital tools to strengthen project design, implementation, monitoring, and communication. The Technology Adoption Analyst supports ITSCE unit in business stakeholders and partners engagement and coordination.

Develops executive texts, manages outreach activities, coordinates events and engagement opportunities, and helps increase awareness and adoption of ITSCE priorities, solutions, and services. Works closely with leadership, product teams, internal and external business stakeholders to deliver clear, consistent messaging, support strategic initiatives, and strengthen collaboration across the Bank, and partner organizations. Translates complex topics into concise business messages and ensures effective execution of leadership priorities through strong coordination and helps shape stakeholder understanding, sponsorship, and adoption of key initiatives.

Specific Responsibilities

• Manage stakeholder interactions and build trusted relationships with senior stakeholders; provide engagement support to the unit manager and track follow-up actions.
• Plan and coordinate workshops, forums, roadshows, and other internal and external events, including agendas, materials, conceptual notes, and stakeholder logistics.
• Facilitate information flow between leadership, product teams, business stakeholders, and partner organizations.
• Monitor engagement outcomes, stakeholder feedback, and outreach effectiveness; prepare management reports and summaries.
• Identify and pursue opportunities to increase awareness, sponsorship, adoption, and visibility of ITSCE products, services, and strategic initiatives.
• Support the preparation of management reviews, strategic planning activities, and executive engagement materials.