Operations Manager - Myanmarnew

WORK CONTEXT

CESVI has been operating in Myanmar since 2001, combining humanitarian aid and development interventions with a strong commitment to community empowerment, social responsibility, and environmental sustainability. The organization works in close partnership with local stakeholders and CSOs, aiming to strengthen resilience and promote inclusive development.

Its main office is in Yangon, with several sub-offices in the country.

In the past five years, CESVI’s work has focused on Education in Emergency (EiE), Rural Development, Financial Inclusion, Food Security, Livelihoods, and Natural Resource Management, alongside WASH, shelter, and cash-based interventions. In rural development, particular emphasis has been placed on Climate Smart Agriculture (CSA), promoting good agricultural practices, water-saving technologies, resilient post-harvest systems, and improved market access for small producers. These efforts, supported mainly by FAO and WFP aim to mitigate the impacts of climate change while reducing poverty and food insecurity.

In 2025, CESVI is also engaged in responding to the after-earthquake response, especially in wash, shelter, cash sectors, supported by NRM/UNOPS, AICS and other donors.

Today, CESVI continues to operate at the nexus of humanitarian assistance and sustainable development, supporting vulnerable communities across Myanmar in coping with conflict, climate change, and socio-economic challenges.

JOB DESCRIPTION

The collaboration will start in November/December 2026.

The main duty station will be the Country Office in Yangon, with frequent field visits to all country offices.

The Operations manager responds to HoM and will work in collaboration with the staff working in the country and with the relevant services in HQ.

SCOPE OF POSITION

The Operations Manager (OM) contributes to the overall mission coordination and support management of the overall program ensuring effective and efficient systems in its different aspects: staff, logistics, budget and procedures’ respect, security.

OM takes specific responsibility for coordinating and managing the support systems (Administration, Logistics, HR, registration in the country, security).

KEY RESPONSIBILITIES AND DUTIES

• Coordination and overall supervision of Country’s programmes and procedures
  • Supervising the administration and application of the CESVI internal procedures for the Country
  • Collaboration with the Country Administrator and with CESVI Administrative Area Coordinator (AAC) in HQ for the accounting and expenses verifications of the projects,
  • Ensure quarterly monitoring visits to the field offices also for Administrative and internal audit checks and compliance procedures
• Management of CESVI offices, goods, documentation and procurement
  • Efficient supervision of CESVI offices
  • Means and goods supervision
  • Check that logistics systems including warehouse storage, control of and reporting on the use of supplies/items are carried out in accordance with CESVI and Donor procedures and policies
  • Managing procurement procedures in collaboration with HQ dedicated staff involved.
  • Supervision of correct filing and conservation of projects’ documentation.
  • Supervision and coordination of potential opening of new offices (in coordination with the Regional Manager/Area Manager and Security Manager/Security Consultant) if necessary to guarantee operations in the country
  • Supervision the monitoring of field operational offices, proceeding, in accordance with the Head of Program, Program/Project Managers and Administrators, to their organization and ensuring their full operation
  • Supervising administration and application of the CESVI internal procedures for the Country with reference to the organization of each office;
• Human Resources management
  • Supervision on all local human resources about the contract, ensuring compliance of operations with local employment law including NGO law, tax, employment, Health and Safety, Insurance and any other applicable law. Conduct and record periodical meeting with staff to verify activities implementation, problems and getting solutions
  • Ensuring that CESVI HR policies, terms and conditions are applied
  • Provide training on security, procurement, admin, logistics for newly recruited staff or refreshment training or other needed training
• Implementation of HR Policy and Code of Conduct
  • Verify that all new employees receive the HR Policy/Code of Conduct training as part of their induction;
  • Ensuring all new employees receive the HR Policy/Code of Conduct training as part of their induction;
  • Ensuring compliance with CESVI HR Policy and Code of Conduct within his/her area of responsibility;
  • Follow up and address HR issues appropriately.
• Act in accordance with national legislation for Myanmar
  • Check and monitor the respect of national legislation regarding registration of CESVI in the Myanmar and any other legal provisions affecting NGOs’ work
  • Ensure compliance with local regulations and local labor law.
• Security Management
  • Guaranteeing the respect of CESVI Security Plan and other rules and regulations on security, in close collaboration with the Security Manager/Security Advisor/Security Consultant
  • Having constant contact with the Area Manager/Regional Manager and the Security Manager/Security Advisor/Security Consultant to coordinate actions to be undertaken
  • Timely information sharing with staff in the country
  • Participating actively in security coordination mechanisms present in the Country
  • Setting, in coordination with HQ and the Security Manager/Security Advisor/Security Consultant, potential rules and regulations to strengthen security for CESVI staff, means and goods
  • Keep communication with key informants, in coordination with Security Manager/Security Advisor/Security Consultant
• Strengthen and promote CESVI image in the Country and in Italy
  • Cooperation with the HoM and the Communication and Fund-Raising HQ Offices for all communication, awareness and fundraising activities implemented in and for the country
  • In coordination with the HoM and the Communication Department, participate to visibility and communication activities and give interviews in person or by phone
  • Send to communication department updates, news or success stories from the field
  • In case of emergencies and in coordination with the HoM, prompt sending of pictures and updates, coordination Teams calls with HQ and phone interviews with the press
  • In coordination with the HoM, support the organization of journalists’ and testimonials’ missions on the field and operational management of missions in the agreed periods

ESSENTIAL REQUIREMENTS

Education

• Master’s degree in international relations, development studies, business administration, logistics, or related fields.

Professional Experience

• 6+ years of experience in operational, administrative, or logistics management within international NGOs.
• Prior work in Myanmar/Southeast Asia or in complex/volatile humanitarian contexts.
• Solid background in managing Logistics, Procurement, Finance/Admin, HR, and Security.
• Proven experience with donor procedures (EU, UN, FAO, WFP, UNDP), ECHO, etc.) and audit/compliance checks.
• Direct experience in implementing security protocols and managing local HR according to national labor laws.

Skills & Competencies

• Strong skills in procurement, inventory control, and field office setup/management.
• Security & Compliance: Risk monitoring, enforcement of security plans, and statutory/NGO legal compliance.
• Ability to manage, mentor, and train national teams across multiple field offices.
• Self-motivated, proactive, resilient and able to work independently.
• Highly result-oriented with the ability to manage workload and stress
• Solid diplomatic skills with the ability to manage a variety of internal and external relationships
• Full proficiency in English (written and spoken).
• Adaptability, strong problem-solving, context sensitivity, and effective communication with HQ and local actors.

DESIRABLE REQUIREMENTS

• Prior experience in Myanmar
• prior experience in a similar role
• Hostile Environment Awareness Training (HEAT)

WE OFFER

• Contract duration: 6 months renewable
• Salary range: €3.300 – €3.700 gross/monthly
• House allowance: €300 per month
• 1 round-trip flight every 12 months
• Insurance coverage

SAFEGUARDING

CESVI has a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of our staff, related persons or partners.

CESVI commitment to being a safe organization begins with the staff recruitment process which includes meticulous checks, such as criminal records checks or check disclosure of previous convictions, to ensure children and vulnerable people are safeguarded and abuse is prevented. Safeguarding checks are part of the selection process performance.

HEALTH SAFEGUARDING

CESVI pays particular attention to safeguarding the health of all the human resources of the Organisation. Therefore, in order to protect its staff, an assessment of their suitability for the position in each mission is carried out before departure. Such assessment is done by the Occupational Doctor of the Organisation, who will also examine the vaccination coverage.