Telecommunications Assistant (Archiving and Records Management)new

MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO).

Within the delegated authority and under the direct supervision of the Chief of the Information Management Unit or designated authority, the UN Volunteer will undertake the following duties:

Information Management Support
• Assist in collecting, compiling, and organizing operational data from various sources.
• Maintain information repositories, shared folders, and databases.
• Support data quality checks and verification of information before dissemination.
• Assist in updating information products, dashboards, and reporting tools.
• Maintain filing systems and records in accordance with established procedures.

Data Analysis and Reporting
• Support the preparation of routine statistical reports and information summaries.
• Assist in creating charts, tables, and basic data visualizations.
• Consolidate information received from field offices and stakeholders.
• Contribute to periodic reporting requirements by gathering and organizing relevant data.

Knowledge Management
• Support document management and archiving activities.
• Assist in maintaining inventories of information products and records.
• Help organize information resources to facilitate retrieval and sharing.
• Support the implementation of information-sharing practices and standards.

User Support and Training Assistance
• Provide basic user support related to information management tools and applications.
• Assist in preparing user guides, job aids, and training materials.
• Support logistical arrangements and documentation for training sessions and workshops.

Other Duties
• Assist with routine administrative tasks related to information management activities.
• Support the preparation of presentations and information materials.
• Perform other related duties assigned by the supervisor.

Results/Expected Outputs
• Information repositories and records are maintained accurately and updated regularly.
• Data collected is organized and available for reporting purposes.
• Information products and dashboards are updated in a timely manner.
• Routine reports are produced accurately and within deadlines.
• Users receive timely support regarding information management tools and resources.