Operations Assistant

United NationsDepartment of Safety and Security (UNDSS) coordinates all necessary requirements to enable personnel to deliver the UN mandate safely, be it about training, programme assessments in support of the Security Risk Management (SRM) process, budget preparation, or security logistics.

Within the delegated authority and under the supervision of the Chief of the Security Operations Centre (SOC) or his/her designated mandated representative(s), the UN Volunteer Operations Assistant will:
- Work on shifts in conjunction with other counterparts assigned to the Security Operations Centre (SOC).
- Alert the supervisory chain immediately of any serious accident or incident.
- Maintain an accurate and updated log in the daily occurrences book of all reports received by the SOC.
- Report immediately all urgent communications to the Chief of the Security Operations Centre (C-SOC), Chief Security Incident Operations Centre (CSIOC), Department of Peace and Security Operations (DPSAOPS), and Public Safety Advisor (PSA ), following the type of incident.
- Receive, process, record, and disseminate all security-related information to the appropriate locations through approved security channels.
- Monitor the SOC email to take timely action on all incidents and/or requests.
- Process the Travel Request Information Process (TRIP) requests for travelers to Somalia.
- Direct physical security inspections of UN buildings and facilities.
- Serve as the first Security Point of Contact (POC) to all UN staff requiring security assistance.
- Ensure accurate and timely dissemination of alerts, incident reports, and flash reports.
- Task, as required, Field Security Coordination Officers (FSCOs), appropriate response teams, the on-call Security Investigation Unit (SIU ) Investigator, Local Security Assistants, United Nations Guard Unit (UNGU), etc.
- Direct and coordinate all responses carried out by the response teams, the on-call SIU Investigator, Local Security Assistants, UNGU, Premises Security, and any other agencies that may be required during crises.
- Direct and coordinate all responses to incidents reported from a UN compound.
- Maintain an Occurrence Log focused on actions taken during incidents that are reported to the Operations Duty Officers.