PSS workernew

Location: Al-Lataminah – Kafr Zita

Job summary

The Psychosocial Support Worker is responsible for following up on cases and referring them to specialized mental health services when needed, ensuring beneficiaries receive the required services, and organizing mental health and psychosocial support awareness sessions. The role also includes documenting activities, preparing periodic reports, and maintaining confidentiality and privacy while coordinating with the team.

Qualifications and education requirements:

A university degree or intermediate institute diploma in Psychology, Social Work, Psychological Counseling, or any related field.

Required Skills and Experience:

• Effective communication skills.
• Priority and time management.
• Data analysis
• Ability to work remotely.
• Report preparation skills.
• Technical computer skills
  • Outlook
  • Teams
  • Word
  • Excel
  • PowerPoint
  • OneDrive

Essential Duties and Responsibilities:

• Conduct individual and group psychosocial support sessions based on the needs of the target groups.
• Provide recreational and educational activities to promote beneficiaries' psychological and social well-being.
• Conduct initial assessments of cases to identify their level of need for psychological and social services.
• Refer cases requiring specialized intervention to advanced mental health services in accordance with the approved referral system.
• Ensure appropriate follow-up of cases and verify that beneficiaries receive the required services.
• Organize awareness sessions on mental health and psychosocial support issues for target communities.
• Document all activities and sessions in accordance with established standards.
• Prepare periodic reports on activities, challenges, and achievements, and submit them to the direct manager.
• Maintain confidentiality and privacy when dealing with beneficiaries.
• Perform any other case management-related tasks assigned by the Programs Manager or Program Officer.
• Attend regular meetings with the direct manager, subordinates, and relevant colleagues to discuss updates and follow up on ongoing matters.
• Perform core administrative responsibilities in coordination with the Human Resources Department, including developing and updating job descriptions, supporting performance management, capacity-building plans, attendance follow-up, recruitment processes within the department, and coordinating employee-related HR matters while promoting compliance with HR procedures.

Protection Policy:

Ataa Association considers any type of child abuse unacceptable, as it recognizes its responsibility to protect children from harm in all areas of its work. Ataa Association confirms that it is committed to ensuring a safe environment for children and takes a strict stance against any type of child abuse and exploitation.

Discrimination, Abuse, and Harassment Policy:

Ataa Association provides equal employment opportunities to all applicants and will not tolerate any form of discrimination, abuse, or harassment (sexual or otherwise) based on race, religion, origin, age, marital status, nationality, or disability. , or the military situation.