CM Worker CP

Location: Al-Lataminah – Kafr Zita

Job summary

Provide case management services to children in accordance with established guidelines, prepare reports, and develop plans that address their needs. The role includes providing support and counseling, referring children to appropriate services, ensuring confidentiality, following up on cases, and documenting success stories, while maintaining the protection and safety of beneficiaries.

Qualifications and education requirements:

Technical diploma or bachelor's degree in Social Work, Social Sciences, Psychology, Counseling, or another relevant field.

Completion of CP Case Management training.

Familiarity with and commitment to humanitarian and protection standards.

Required Skills and Experience:

• Effective communication skills.
• Priority and time management.
• Data analysis
• Ability to work remotely.
• Report preparation skills.
• Technical computer skills
  • Outlook
  • Teams
  • Word
  • Excel
  • PowerPoint
  • OneDrive

Essential Duties and Responsibilities:

• Provide case management services to children and adhere to the relevant case management guidelines.
• Prepare case reports and provide recommendations.
• Develop case management plans that address identified needs based on risk assessments and comprehensive assessments, seeking support from the supervisor when necessary.
• Provide support and counseling services to children and their parents or caregivers.
• Refer children and families to other services when necessary.
• Maintain the confidentiality and privacy of case management files.
• Ensure that the best interests of the child guide every service provided and every decision made concerning the child.
• Close cases in accordance with the minimum standards outlined in the Standard Operating Procedures (SOPs).
• Safeguard the psychological and physical well-being and safety of beneficiaries.
• Maintain the case management tracking sheet, ensuring that all relevant information is recorded and updated monthly according to case developments.
• Document success stories of children who have received case management services and whose cases have been successfully closed.
• Regularly update the service mapping to ensure its availability and relevance to the case management process.
• Perform any other case management-related tasks as requested by the Programs Manager or Program Officer.
• Perform core administrative responsibilities in coordination with the Human Resources Department, including developing and updating job descriptions, supporting performance management, capacity-building plans, attendance follow-up, recruitment processes within the department, and coordinating employee-related HR matters while promoting compliance with HR procedures.

Protection Policy:

Ataa Association considers any type of child abuse unacceptable, as it recognizes its responsibility to protect children from harm in all areas of its work. Ataa Association confirms that it is committed to ensuring a safe environment for children and takes a strict stance against any type of child abuse and exploitation.

Discrimination, Abuse, and Harassment Policy:

Ataa Association provides equal employment opportunities to all applicants and will not tolerate any form of discrimination, abuse, or harassment (sexual or otherwise) based on race, religion, origin, age, marital status, nationality, or disability. , or the military situation.